The Car Buyer's Journey has Evolved.

As digital traffic continues to cultivate showroom traffic, dealerships are pining for every additional lead and investing heavily in complex online marketing to get even a slight uptick in their conversion rates or visit-to-lead ratios. Meanwhile, too many existing leads are falling through the cracks, which equates to a lot of wasted ad spend that can be avoided with proper Lead Management tools in place.

With RAPID RTC Lead Manager, Chat, and Text, we equip your dealership with the tools to provide premium, relevant, and personalised experiences to every digital inquiry from prospective car buyers while generating more quality leads in the process.

Intuitive & Adaptive

Our tools require no application to download, special software or hardware – we are device and platform agnostic.

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Maximised Customer Experience

While our technology is developed to bring value to our clients, our clients’ customers are always at the core of our thinking – something that differentiates us in the market today.

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We’ve got you covered

Our specialized support teams are in place to service your needs. From Dealer Care, Training and 24/7/365 Concierge Teams, all are certified, bilingual and 100% dedicated to providing best-in-class service.

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Business Intelligence

There is no shortage of data in today’s industry, but providing valuable data is what sets us apart. We believe in small data, not big data – we offer intelligence that is real-time, transparent and actionable.

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Every Lead Addressed.
Every Experience Maximised.

Our clients see positive, measurable results to both their lead numbers and conversion rates within the first month.
  • Nearly 20 million automotive leads processed
  • 30 minutes average response time
  • 100% – every lead addressed

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Nearly 20 million automotive leads processed
30 Minutes average response time
Every lead addressed

Don’t make your prospects wait. Allow us to facilitate your online conversations.

We pre-qualify and connect prospective car buyers from your virtual showroom to your dealership sales floor.
  • Prospects who chat are 3 times more likely to purchase
  • We increase your leads up to 100%
  • Our concierge team averages an industry leading 7 seconds to answer

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Prospects who chat are 3 times more likely to purchase
We increase your leads up to 100%
Our concierge team averages an industry leading 7 seconds to answer

Get more value out of your customer calls.

Reach out, Record, and Re-Engage with RAPID RTC Voice.

RAPID RTC Voice adds value to every phone call by making it easier for sales staff to stay transparent and engaged with customers. Maintain a record and log of both in-bound and out-bound customer calls, playback audio for coaching purposes, and re-engage customers with multi-channel follow ups to help build customer rapport.

  • GDPR Compliant
  • Dial customers with a single click.
  • Review customer phone calls for coaching purposes.
  • Track both in-bound and out-bound customer calls.
  • Re-engage customers with dual channel response.
  • Gain insights into salesperson stats.

When it comes to service, you want to talk to someone and we want to talk to you.

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You and your dealership move fast, so you need to learn fast, and we get that.

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Pre-qualified chat leads delivered to your sales team for immediate engagement.

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RAPID RTC is part of the DMT Group of companies. DMT Development Systems (UK) Limited is a private limited company incorporated and registered in England and Wales with company number 8913136 and with its registered office at Ocean House, The Ring, Bracknell, RG12 1AX, UK. All Rights Reserved © 2018 DMT Development Systems Inc.
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