The Customer Journey has changed.
With RAPID RTC Lead manager and Chat, we equip your business with the tools to provide premium, relevant, and personalised experiences to every digital customer inquiry while generating more quality leads in the process.
Maximised Customer Experience
While our technology is developed to bring value to our clients, our clients’ customers are always at the core of our thinking – something that differentiates us in the market today.
We’ve got you covered
Our specialized support teams are in place to service your needs. From Dealer Care, Training and 24/7/365 Concierge Teams, all are certified, bilingual and 100% dedicated to providing best-in-class service.
There is no shortage of data in today’s industry, but providing valuable data is what sets us apart. We believe in small data, not big data – we offer intelligence that is real-time, transparent and actionable.
RAPID RTC Lead Manager optimizes the action phase of the customer journey and treats every lead like a person – because it is!
See our process Watch video
How it works.
Lead Manager collects and consolidates your digital leads from hundreds of online sources and instantly sends an alert to your sales staff’s mobiles. Once accepted, the sales individual is eligible for immediate engagement within a certain period of time before opening the lead back up to the larger sales pool, always ensuring a timely response.