UK (July 17, 2018) RAPID RTC™, the market leading Software as a Service (SaaS) provider in Digital Lead Management, is announcing a new partnership with Volkswagen UK. The agreement will see RAPID RTC, formerly known as DMT Development Systems, provide its innovative digital lead management platform to Volkswagen’s network of more than 200 Retailers nationwide.
The move will enable Volkswagen’s Retailers to further streamline their digital lead response capabilities, with the technology guaranteeing a 100% response rate for online enquiries. To help Volkswagen’s UK Retailers get the most out of the platform, RAPID RTC provides service and guidance from their UK-based Dealer Care team.
Volkswagen UK is a key addition to RAPID RTC’s growing client portfolio, which already includes several of the world’s best recognised automotive brands. Working with more than 2,500 clients internationally, RAPID RTC now has presence across three continents.
Speaking of the new partnership, Patrick McGillycuddy, Head of Sales at Volkswagen UK, said: “It’s no secret that the automotive retail industry is seeing a wholesale shift in the customer journey, with an increasing number of customers seeking to make their enquiries via the digital showroom.
“Volkswagen has long recognised this trend and, via its award-winning Blended Retail activity, has established a compelling and highly successful online retail provision. Now, we are pleased to be working with RAPID RTC to further streamline this.”
Pontus Riska, Director of Corporate Accounts for RAPID RTC in Europe, added: “We are excited to be rolling out our platform to every Volkswagen Retailer in the country. We’re looking forward to working closely with the team at Volkswagen and helping the Brand’s Retailer network further enrich the experience of prospective customers in the digital communications space.”
For more information on the full range of services offered by RAPID RTC, visit https://rapidrtc.co.uk
For further information, please contact Jake Smith or Dan Hemming at Prova PR on 01926 776900 / Jakes@provapr.co.uk / Danh@provapr.co.uk
RAPID RTC is a multinational brand providing the global automotive, agricultural and other vertical markets with cutting-edge B2B SaaS-based solutions. With a continuing focus on improving businesses digital lead management practices and an enduring commitment to servicing our client base, our brand promise remains; bring value to our clients by maximizing their customers experience across multiple digital communication touchpoints. RAPID RTC is headquartered in Winnipeg, Canada, with offices in Toronto, Canada; Paris, France; London, U.K; Dallas, U.S.A. and is part of the DMT Group of companies. DMT Group was founded in 1996, and is privately held.
About the Volkswagen brand: “We make the future real”
The Volkswagen Passenger Cars brand is present in more than 150 markets throughout the world and produces vehicles at over 50 locations in 14 countries. In 2017, Volkswagen produced 6.23 million vehicles including bestselling models such as the Golf, Tiguan, Jetta and Passat. Currently, 198,000 people work for Volkswagen across the globe. The brand also has 7,700 dealerships with 74,000 employees. Volkswagen is forging ahead consistently with the further development of automobile production. E-mobility, Smart mobility and the digital transformation of the brand are the key strategic topics for the future.